Funeral Services
Compassionate, Dignified and Affordable Funerals
When someone you love passes away, the first hours can feel impossible. You need someone who answers the phone, knows exactly what to do and treats your family with warmth and respect.
Mosaic Funeral Group has served families for over 20 years. Our team brings more than 80 years of combined experience, and we’re available 24 hours a day, 7 days a week from our branches in Krugersdorp, Roodepoort, Randburg and Fourways and Sandton.
From burials and cremations to repatriations and exhumations, we help you honour your loved one with dignity, at a price you can manage.
Need help right now? Call our 24/7 lines:
010 502 2625 / 079 638 9788(Dean de Klerk – Randburg, Fourways, Sandton)
011 660 5681 / 072 590 4508(Ramon Collins – Roodepoort and Krugersdorp)
No obligation. We’ll call you back promptly and explain your options in plain language.
Why Families Trust Mosaic
Over 20 years of serving local communities
80+ years of combined team experience
24/7 availability on four dedicated phone lines
Price-beat guarantee on legitimate written quotes
Luxury vehicle fleet and up-market setups for every service
Tailored services for every faith, culture and tradition
More than 100 branches nationwide
Family-owned, with a commitment to integrity and sincerity
When Life Falls Apart, We Help You Put the Pieces Together
Loss rarely gives warning. One phone call can change everything, and suddenly you face decisions you never expected to make.
Who do you call first? How do you get your loved one into proper care? What will it cost? How do you make sure the service reflects who they were and respects your family’s beliefs?
These questions are heavy, and you shouldn’t have to carry them alone.
Families across the West Rand and northern Johannesburg often tell us about the same worries:
The cost arrives suddenly.
Many families haven’t budgeted for a funeral and fear being overcharged.
Time feels short.
Some traditions require a burial within days, which adds pressure.
Relatives are scattered.
Family members may live in other provinces or even other countries.
Paperwork is confusing.
Death certificates, permits and policy claims can feel overwhelming.
Nobody knows what was wanted.
Without a will or written wishes, families are left guessing.
This is where we step in. Our ethos is simple: putting the pieces together. We take care of the arrangements, the logistics and the details, so you can focus on grieving, remembering and supporting one another.
The Mosaic Difference
Choosing a funeral home is about trust. You’re choosing the people who will care for someone precious to you, and who will stand beside your family during one of the hardest weeks of your life.
Here’s what you can expect from us, from the very first call.
Professional Service, From the First Contact
We aim to deliver an unmatched standard of service in the funeral industry. From the moment you call, you’ll notice the difference. We answer calmly, listen carefully and explain each next step clearly.
You won’t be passed between departments or left waiting for answers. You’ll deal with experienced people who know what to do.
An Individual Approach for Every Family
No two families are the same, and no two farewells should be either. Some families want a large, formal service with a full procession. Others prefer something quiet and private. Many blend traditional and religious customs.
That’s why every service we offer is tailored to your specific needs. We start by understanding your loved one, your family and your traditions. Then we build the service around you, not around a fixed package.
A Price-Beat Guarantee That Helps You Save
Grief shouldn’t come with financial stress. We’re so confident in our pricing that we guarantee to beat any legitimate written quote.
If you’ve received a written quotation from another funeral provider, share it with us. We’ll review it and offer you a better price, so you can arrange a dignified funeral without overstretching your family.
Decades of Experience You Can Rely On
As a business, Mosaic has served our communities for well over 20 years. As individuals, our team has more than 80 years of combined experience, with most team members bringing between 10 and 17 years each.
That experience matters. It means we’ve seen almost every situation. We know how to handle complex arrangements, tight timelines and sensitive family dynamics with calm and care.
Family-Owned, Community-Focused
Mosaic is a family-owned company. We understand the value of relationships, and we treat every client as an extension of our own family.
What sets us apart is our deep commitment to serving our community with integrity and sincerity. Our team lives and works in the same areas we serve, so you’re dealing with neighbours, not strangers.
A Nationwide Network, With Local Care
Mosaic Funeral Group has more than 100 branches nationwide. Wherever you or your family may be in South Africa, there’s a good chance we have someone close by.
This network is especially valuable when a loved one passes away far from home, or when family members need support in different provinces. Locally, our Krugersdorp, Roodepoort, Randburg and Fourways and Sandton branches give you personal, hands-on service.
Our Funeral Services
We offer a complete range of funeral services for people of every faith, culture and tradition. Whatever your family needs, we’ll guide you with patience and respect.
Burial Services
For many South African families, burial is a deeply meaningful way to honour a loved one and bring family and community together. We assist with every type of burial, whether in a local cemetery, a family plot or a rural homestead far from Gauteng.
Our burial services can include:
- Collection and care of your loved one with dignity
- Assistance with documentation, including the steps needed for the death certificate and burial order
- Coffin and casket options to suit different budgets and preferences
- Grave liaison, working with cemeteries to arrange the site and timing
- Graveside setup, including tents, chairs, décor and lowering equipment
- Hearse and family transport from our luxury vehicle fleet
- Coordination on the day, so everything runs on time
If your family has specific preferences regarding the funeral service, such as night vigils, viewing at home or particular arrangements and timings, let us know. We’ll work closely with you to ensure the arrangements reflect your wishes and honour your loved one with dignity.
Cremation Services
Cremation is a growing choice for many families in Johannesburg and the West Rand, for personal, religious, environmental or practical reasons. We offer affordable cremations handled with the same dignity and attention as any burial.
You can choose the type of farewell that feels right:
- A full memorial or funeral service before the cremation
- A memorial service afterwards, giving relatives more time to travel
- A private, simple cremation for families who prefer a quieter goodbye
We’ll also help you think through what happens to the ashes. Some families keep them at home, others scatter them in a meaningful place, and some inter them in a memorial garden. There’s no wrong choice, and we’ll support whatever you decide.
Memorial Services
Sometimes a memorial service is the most fitting way to celebrate a life, especially when relatives live far away or when a cremation has already taken place.
We can help you arrange a memorial at a church, hall, function venue or another meaningful location. Our team handles the setup, the programme, the flowers and the finer details, so the day feels beautiful and personal.
Repatriations
When someone dies far from home, families can feel helpless. Bringing them back may involve long distances, extra paperwork and coordination between regions or even countries.
We assist with repatriations, both within South Africa and across borders, so your loved one can be brought home and laid to rest where they belong. Our nationwide network makes this process smoother, because we often have trusted people on the ground at both ends.
If you’re facing this situation, call us as soon as you can. The earlier we start, the more smoothly we can manage the arrangements.
Exhumations
There are times when a family needs to move a loved one’s remains. You may want to reunite family members in one resting place, return someone to an ancestral home, or respond to land or cemetery changes.
Exhumations need great sensitivity, and they must follow the correct legal and municipal processes. Our experienced team handles them with care and respect, and guides you through each requirement so nothing is overlooked.
Other Services
Every family’s situation is unique. If you need something that isn’t listed here, please ask. We offer a variety of other services, and we’ll always do our best to find a way to help.
A Dignified Farewell, Down to Every Detail
The way a funeral looks and feels stays with a family for years. That’s why we invest in the details many people only notice when they’re missing.
Our Luxury Vehicle Fleet
Arriving with dignity matters. Our fleet includes a range of well-kept vehicles from Porsche, Kia, Toyota, Ford and Chrysler, as well as our luxurious Mercedes-Benz R-Class and ML-Class vehicles.
Whether you need a hearse, family cars or transport for a larger procession, we’ll match the vehicles to your service and your budget. Every vehicle is clean, presentable and driven by professional staff who understand the importance of the day.
Up-Market Setups
Our funeral preparations and setups are among the finest you’ll find. We offer a classy, professional setup for every service, at burial sites, cemeteries and memorial venues.
That can include:
- Elegant tents, draping and seating
- Floral arrangements and décor
- Photo displays and tribute tables
- Neat, well-organised graveside arrangements
- Thoughtful touches that reflect your loved one’s personality
You don’t need a large budget to receive a beautiful setup. We believe every family deserves a farewell that looks and feels dignified.
Modern, Welcoming Offices
Our offices are modern, clean and unique. When you walk in, you’ll feel the warm, homely atmosphere a funeral home should offer.
It’s a calm space where you can sit down, take your time and talk openly about your wishes, without feeling rushed or pressured.
What Happens When You Call Us
If someone you love has just passed away, you don’t need to have all the answers. Simply call us. Here’s what happens next.
Step 1: You Call Our 24/7 Line
If the death happened at home, we’ll explain what’s needed first. If it happened in a hospital or a care facility, we’ll liaise with them on your behalf.
Step 2: We Bring Your Loved One Into Our Care
We’ll arrange for your loved one to be collected and brought into our care with dignity and respect. From this moment, you can rest knowing they’re in safe hands.
Step 3: We Sit Down With You to Plan
We’ll meet with you, at a branch or another convenient place, to understand your wishes. We’ll talk about burial or cremation, the service, your traditions, your budget and any policy you may have.
Step 4: We Take Care of the Day
On the day of the funeral, our team works quietly in the background. We manage the vehicles, the setup, the timing and the logistics, so you can be present with your family and community.
Step 5: We Stay By Your Side
Our support doesn’t end when the service does. If you have questions about claims, ashes, memorials or anything else afterwards, we’re still here for you.
Our Branches: Local Care Across the West Rand and Northern Johannesburg
Our four local branches bring experienced, compassionate funeral services close to home. Each branch is backed by our national network and our 24/7 support lines.
Mosaic Funeral Group Krugersdorp
Families in Krugersdorp and the surrounding West Rand communities can rely on our local team for burials, cremations and memorial services. We understand the area’s cemeteries, churches and venues, and we know how to coordinate services across Mogale City and nearby towns.
No matter where, our team is close by and ready to help.
Branch address325 Jorissen St, Monument, Krugersdorp, 1739
Branch contact011 660 5681 / 072 590 4508 (Ramon Collins)
Mosaic Funeral Group Roodepoort
Our Roodepoort branch serves families across Roodepoort and its many suburbs. From traditional burials to private cremations, we offer services tailored to every culture and budget.
Our local team knows the area’s cemeteries, crematoria and memorial venues well. That local knowledge helps us plan smoothly and keep everything on schedule, even when timelines are tight.
Branch addressCorner of Hendrik Potgieter & Fredenharry Roads, Strubensvalley, Roodepoort, 1735
Branch contact011 660 5681 / 072 590 4508 (Ramon Collins)
Mosaic Funeral Group Randburg
In Randburg, our team offers dignified, personal funeral services in a calm, welcoming setting. Families from Ferndale, Northcliff, Blairgowrie, Cresta and surrounding areas trust us to guide them with professionalism and warmth.
Whether you’re planning a large church service, an intimate memorial or a straightforward cremation, we’ll help you create a farewell that feels right.
Branch address81 Fourth Ave N, Fontainebleau, Randburg, 2194
Branch contact010 502 2625 / 079 638 9788 (Dean de Klerk)
Mosaic Funeral Group Fourways and Sandton
Our Fourways and Sandton branch serves families across Fourways, Sandton, Bryanston, Lonehill, Dainfern and the wider northern suburbs. Many clients here value our up-market setups, our luxury vehicle fleet and our fully tailored approach.
We also understand the needs of busy, often international families, which makes us well placed to help with repatriations and memorials for relatives travelling from abroad.
Branch address81 Fourth Ave N, Fontainebleau, Randburg, 2194
Branch contact010 502 2625 / 079 638 9788 (Dean de Klerk)
Beyond Our Local Branches
If your loved one passed away elsewhere in South Africa, or your family needs help in another province, our network of more than 100 branches nationwide means support is rarely far away. Call any of our 24/7 numbers, and we’ll coordinate the right help, wherever it’s needed.
Added-Value Services: Peace of Mind for the Future
Our main purpose is to care for families when a loved one passes away. But we also know that much of the stress families face comes from not knowing what was wanted, or not being able to find important documents.
That’s why we offer two added-value services to our clients: a Free Testament and a secure Life File.
Your Free Testament
Many South Africans pass away without a valid will. When this happens, their estate is divided according to the law, not according to their wishes. This can cause delays, legal costs and painful family disagreements.
As a Mosaic client, you can receive a free basic testament (will). It’s a simple, practical way to make sure your wishes are written down clearly.
Your free testament can help you:
- Name who should inherit your belongings and assets
- Appoint an executor to manage your estate
- Suggest a guardian for minor children
- Record your funeral wishes, such as burial or cremation
- Reduce uncertainty and conflict among loved ones
We’ll guide you through a short process to capture your wishes, then help you prepare your testament for signing. A will must be signed correctly in front of witnesses to be valid, and we’ll explain exactly how to do this.
Important: Our free testament is a basic will suitable for straightforward circumstances. For more complex estates involving trusts, businesses, property in multiple countries or significant assets, we can also assist through our partnership with Legacy Wealth Club. Terms and eligibility apply.
Your Mosaic Life File
When a loved one passes away, families often spend days searching for documents. Where is the ID book? Which insurer holds the policy? Is there a will, and where is it kept? Who should be contacted?
The Mosaic Life File solves this problem. It’s a secure, organised record of your critical information, ready for the moment your family needs it most.
Your Life File is kept in two places:
- Securely stored on our cloud service, so it can’t be lost, damaged or misplaced
- As a printed hard copy given to you, so you can keep it at home with your important papers
What Your Life File Can Include
You decide what goes into your Life File. Most clients include:
- Personal details, such as full names, ID number and date of birth
- Next of kin and emergency contacts
- Funeral policy and insurance details, including policy numbers and providers
- Your testament, or details of where your will is kept
- Your funeral wishes, including burial or cremation, preferred venue, music, readings and customs
- Medical aid and employer details, which may be needed for claims
- Key contacts, such as your attorney, accountant or church leader
- Personal messages or notes for your loved ones
For your safety, we never ask you to store passwords, PINs or banking login details in your Life File.
Why the Life File Matters
When the time comes, your family won’t have to guess. They’ll know who to call, which policies exist and what you wanted. Claims can be processed sooner, arrangements can begin straight away, and loved ones can focus on saying goodbye.
Your information is treated with strict confidentiality and accessed only by authorised people when it’s genuinely needed. You can update your Life File whenever your circumstances change, such as a new policy, a new address or a change in your wishes.
Planning Ahead With Mosaic
Some families come to us long before they need a funeral. They want to plan ahead, share their wishes and protect their loved ones from financial pressure.
If you’d like to plan ahead, we can help you:
Talk through your funeral wishes in a relaxed, no-pressure conversation
Explore funeral cover options that suit your budget and family
Set up your free testament and Life File so everything is in one place
Planning ahead is one of the most caring things you can do for the people you love. It means that, when the time comes, they’ll have clarity instead of confusion.
What Families Say About Mosaic
“When my father passed away in the middle of the night, I didn’t know who to call. The Mosaic team answered straight away and took care of everything. They were kind, patient and so professional. I’ll always be grateful.”
— [Client name], Krugersdorp
“We had a written quote from another funeral home, and Mosaic beat it without cutting corners. The setup at the graveside was beautiful, and the cars were immaculate. It felt like a proper send-off.”
— [Client name], Roodepoort
“My mother wanted a cremation and a small memorial. The team listened to every detail and made it so personal. Her friends still talk about how lovely the service was.”
— [Client name], Randburg
“My brother passed away overseas, and we were desperate to bring him home. Mosaic handled the repatriation from start to finish and kept us informed every step of the way.”
— [Client name], Fourways
“The Life File was a lifesaver. When my husband died, everything we needed was in one place. We didn’t have to search for policies or documents, and the claims went through much faster.”
— [Client name], Sandton
Frequently Asked Questions
Someone has just passed away. What should I do first?
Take a breath. You don’t need to handle everything at once. Call one of our 24/7 lines on 010 502 2625 / 079 638 9788 (Dean de Klerk – Randburg, Fourways, Sandton) or 011 660 5681 / 072 590 4508 (Ramon Collins – Roodepoort and Krugersdorp). We’ll explain the immediate steps and arrange for your loved one to be brought into our care.
Are you really available 24 hours a day?
Yes. Our phone lines are available 24/7, including weekends and public holidays. We also offer email support during office hours and WhatsApp support during most hours.
Which areas do your branches serve?
Our local branches are in Krugersdorp, Roodepoort, Randburg and Fourways and Sandton, serving the West Rand and northern Johannesburg. We also have more than 100 branches nationwide, so we can help families across South Africa.
How does your price-beat guarantee work?
If you have a legitimate written quote from another funeral provider for a comparable service, share it with us. We guarantee to beat it. Speak to your nearest branch for full terms.
Do you offer affordable cremations?
Yes. We offer affordable cremation services with the same care and dignity as any burial. You can choose a full service, a memorial afterwards or a simple private cremation.
Do you serve families of all religions and cultures?
Absolutely. We serve people of every religion, culture and tradition. Tell us about your customs and timelines, and we’ll shape the service around them.
Can you help bring a loved one home from another province or country?
Yes. We assist with repatriations within South Africa and from abroad. Contact us as soon as possible so we can begin the arrangements quickly.
Do you handle exhumations?
Yes. We assist with exhumations and guide families through the legal and municipal processes involved, always with sensitivity and respect.
Can I choose the vehicles for the funeral?
Yes. Our fleet includes vehicles from Porsche, Kia, Toyota, Ford and Chrysler, as well as Mercedes-Benz R-Class and ML-Class models. We’ll help you choose what suits your service and budget.
What does an up-market setup include?
Our setups can include elegant tents, draping, seating, floral arrangements, photo displays and graveside décor. Every family receives a classy, professional setup, whatever their budget.
Is the testament really free?
Yes. As a Mosaic client, you can receive a free basic testament. It’s suitable for straightforward circumstances. For complex estates, we recommend additional advice from a qualified attorney. Terms and eligibility apply.
How is my Life File stored and kept safe?
Your Life File is stored securely on our cloud service, and you also receive a printed hard copy to keep at home. Your information is treated confidentially and accessed only by authorised people when genuinely needed. We never ask for passwords, PINs or banking logins.
Can I update my Life File later?
Yes. You can update it whenever your circumstances change, for example if you take out a new policy, move house or change your funeral wishes.
I have a funeral policy with another insurer. Can you still help?
Yes. We can assist families regardless of who their policy is with. Bring your policy details, and we’ll help you understand how to use it towards the funeral.
Can I plan my own funeral in advance?
Yes, and many people find great peace of mind in doing so. We can record your wishes, help you explore funeral cover and set up your free testament and Life File.